Representing all the major manufacturers and distributors in the cleaning and hygiene industry the CHSA drives up standards, provides a powerful collective voice for members and keeps them informed and connected.
All our members adhere to our code of practice, demonstrating their high standards in the conduct of their businesses.
We welcome applications from manufacturers and distributors in the cleaning and hygiene industry as well as associate businesses active and influential in the sector.
The application process is simple. Select the membership type that suits you.
Download and complete the relevant application form and send it with the signed Code of Practice, two trade references, your entrance fee and the first year’s subscription to the Secretariat.
The Council will review your application and if approved you will be accepted to full membership.
Manufacturers of products covered by one of our Accreditation Schemes will be required to join the relevant Scheme when applying to join the CHSA.
Open to companies that manufacture or act as exclusive agents for a manufacturer supplying the UK away from home cleaning and hygiene products, materials and / or equipment market.
The eligibility criteria for membership of the Cleaning and Hygiene Suppliers Association (CHSA), as set out in its Articles of Association, require a member to be “well established” in the cleaning and hygiene industry and to maintain a high standard in the conduct of its business. By adhering to this Code of Practice members demonstrate their high standards in the conduct of their businesses and their continuing eligibility for membership of CHSA. Failure to observe the Code of Practice and associated Articles of Association may cause the member to have their membership terminated.
Members of the CHSA accept this Code of Practice and agree:
To observe this Code of Practice and to comply with the terms of all CHSA accreditation schemes to which we are a party and to comply with changes to this Code of Practice which are notified to us.
To conduct business dealings in an open, honest, fair and proper manner and in accordance with the laws, rules and regulations of the UK and EU.
Not knowingly, recklessly or negligently to be party to any improper business practices of any customer or supplier.
To ensure all public statements made by and on behalf of the member are decent, honest and truthful and is in the spirit of the Association.
To ensure no false or exaggerated claims are made verbally, in literature or in any other way
To apply the highest ethical standards and never knowingly operate business or communicate in such a way as to bring the cleaning and hygiene industry into disrepute
To provide evidence on request for product and service claims, particularly with reference to certifications and accreditations
To ensure that customers are kept advised of the effect of changes in product formulations likely to lead to different in-use handling or Health and Safety instructions
To offer for sale sound quality cleaning materials, chemicals, specialist machinery equipment to enable customers to achieve their required levels of hygiene and cleanliness
Distributor Members: to comply with the terms of all CHSA Accreditation Schemes of which they are a member and to stock a comprehensive range of materials and equipment in sufficient quantities to meet reasonable short notice requirements and accreditation.
To take all reasonable care to procure that the packaging of products supplied by the member (whether as a manufacturer or a distributor) contains accurate and permanent labelling of the contents as to the quantity, dimensions and other information required by the CHSA Accreditation Scheme Standards
To provide proper training for sales and back-up staff to enable them to give professional advice on the use of materials and equipment offered for sale.
To refrain from making inaccurate, misleading or malicious statements, whether deliberate or not, concerning a competitive product or service.
To be mindful of EU competition law and neither discuss an item at a CHSA event nor collude with other members in such a way that could breach EU competition law.
To investigate any complaint raised by a customer and if the complaint is justified to take all necessary action required to rectify the situation.
To accept the Council of the Association, or suitable person appointed by Council, as arbitrator when so requested and to abide by the decision of such arbitration.
To maintain adequate insurance cover for Product and Public Liability.
To pay all membership fees (including those applicable to any accreditation scheme to which we are a party) as and when requested by the CHSA.
That the CHSA may publicise details of our expulsion (should that occur).
Manufacturer Members: to comply with the terms of all CHSA Accreditation Schemes of which they are a member
The CHSA represents more than 200 manufacturers and distributors of away from home cleaning and hygiene products, from global multinationals and national networks to privately owned independent businesses.